La Prairie is the leader in luxury skincare, present in 90 countries around the world. Synonymous not only with luxury, the La Prairie name evokes innovation, performance, high- touch service and Swissness - the purity, precision and excellence inherent to the extraordinary land that saw the brand’s inception in 1978. La Prairie endeavours to fulfill a quest for timeless beauty through the highest standards of advanced technology combined with exquisite formulations and elegant packaging - elevating science to art.

In light of its ongoing development, La Prairie UK & Ireland is looking for a

Sales Intern

Who is supporting the sales department in driving retail and gaining insights through market intelligence.

Responsibilities:

Order Processing

Maintain customer master and pricing data in SAP
Adding FOC product to retailer orders
Processing Allocations, Incentives and staff purchase orders
Communicate and update retailers/BA’s on delivery status and stock levels
Action returned stock and disposals
Communication with 3rd Party warehouse (Europa) for GWP shipments/instructions

Internal Reporting:
Tracking weekly Retail Sales
Extraction of Qlikview reports for analysis and reporting
Analysis of KPI’s for tracking of employees’ performance
Data compilation to support in store activities and financial updates (budgets)
Production and distribution of store paperwork (weekly flash report and Business Plans)
Creating employees’ incentives plan and updating weekly results

Forecasting:
Assisting in the planning and preparation of stock forecasting via the demanding processes and company guidelines

New Product Launches:

Analysis and reporting of sell through

Direct and Administer Agencies:

First point of contact between retailers and suppliers
Authorizing use of agencies
Updating agency tracker

Consumer Complaints:

Handling customer complaints in a timely and professional manner
Update complaints tracker and produce a monthly report
Arrange replacements, refunds and sample requests for customers

Others:

Adhoc postages of supplier invoices, goods for destructions, collateral for stores
Qualifications:
Analytical profile
Strong interest in Sales and Business Operations
Ability to multi task
Excellent organizational and time-management skills
Previous Customer Service experience preferred
Good interpersonal and communication skills
Excellent command of written and spoken English
Proficient in Microsoft Office, particularly Excel
Keen interest in Luxury Goods
Duration:
6 months
Starting date:
July 2018
Location:
London – High Holborn
Interested
If you are interested in this exciting internship opportunity, please send your application to:
Ms. Kelly Blackburn (kellyblackburn@laprairie.com) / Ref.: Sales Intern
www.laprairiegroup.ch